The
PLA Office may only post handouts for which they have recieved permission
to do so from program organizers. If the handouts are not posted, it is
because we did not receive permission from the program organizer. So far,
we have posted handouts for the following programs.
Big Management Ideas for Small and Medium-Size Libraries
Bringing Information Ethics to the Library’s Front
Line Staff
Collecting Statistics in the Networked Environment:
Implementing the New Public Library Performance Measures
Dazzling Books and Dinosaur Bones: A Joint Museum-Library
Partnership
Documenting the Library’s Contribution to the Community
Inside Editions—Leadership from the Core!
Superheroes and Beyond—Why Comics and Graphic Novels
Belong in Your Library
Think Like an Entrepreneur: How to Produce a Successful
Student Web Collection
Saturday, March 16, 2002 8:30–9:45 a.m.
Anatomy of a Building Program
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Yuma 28–30, 33–35
This program for library professionals, board members, and design professionals
will provide attendees with a clear understanding of the building process.
Speakers will detail a “how-to” kit that will help with developing a serviceable
program in-house. New literature, formulae, and research will be shared.
Presenters: Andrea Michaels and David Michaels, Michaels Associates
Design Consultants, Inc. (Ariz.)
Organizer: David Michaels, Michaels Associates Design Consultants,
Inc. (Ariz.)
Big Management Ideas for Small and Medium-Size Libraries
Handout
Roster of Program Speakers
Effective Staff Days and Meetings
Reward and Recognize Staff
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Tucson 40–43
A moderator and four library directors from service populations of 3,600
to 15,000 will discuss how directors of small libraries can reward staff,
work with their Boards, and conduct effective staff meetings. At least
ten low cost ideas for each topic will be presented. Will include an audience
question and answer period.
Presenters: Debra Aggertt, Ashland Public Library District, (Ill.);
Joanne Cox, Lillie M. Evans Library District (Ill.); Janice Sherman, Morton
Public Library District (Ill.); Sharon Wiseman, Creative Consulting and
Training (Ill.)
Organizer: Janice Sherman, Morton Public Library District (Ill.)
Bringing Information Ethics to the Library’s Front Line Staff
PowerPoint Presentation
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Flagstaff 1–5
This program will focus on the concepts of information ethics and the
need for libraries to develop policies and procedures that deal with real
world issues. The speaker will help to clarify current ethical issues
in public libraries and provide tips for helping staff members cope with
various difficult topics.
Presenter: Marti Smith, Clarion University of Pennsylvania
Organizer: Eileen B. Longsworth, Albuquerque/Bernilillo County
Library System (N. Mex.)
Collecting Statistics in the Networked Environment: Implementing the New Public Library Performance Measures
Program Handout
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Phoenix 16–20
This program is a progress report on the efforts to establish a set
of nationwide performance measures for public library networked services.
Speakers include a principle investigator for the Institute of Museum
and Library Services-sponsored research project, a library administrator
who is trying to collect the statistics, and a vendor representative who
will report on their efforts to meet library standards.
Presenters: Denise Davis, NCLIS (D.C.); Brian Duncan, EBSCO Publishing
(Tex.); Judith Hiott, Houston Public Library (Tex.)
Organizer: Judith Hiott, Houston Public Library (Tex.)
Creating Genealogy Collections from Local Sources
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Phoenix 13–15
Staff members of the Memphis/Shelby County Public Library’s History
Department explain how they took seemingly inaccessible information contained
in local records and repackaged it into print and electronic formats to
expedite searching. Steps will be identified and explained.
Presenters: James Johnson and Patrick O’Daniel, Memphis/Shelby
County Public Library and Information Center (Tenn.); Sherrill Smith,
Public Libraries of Saginaw (Mich.)
Organizer: James Johnson, Memphis/Shelby County Public Library
and Information Center (Tenn.)
Dazzling Books and Dinosaur Bones: A Joint Museum-Library Partnership
All Handouts are PDF Files
Evaluation 1
Evaluation 2
Evaluation 3
Evaluation 4
Outline 1
Outline 2
Ingredients
Other Resources
Other Partnerships
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Phoenix 11–12
This presentation will highlight winning library-museum collaborations
and demonstrate how libraries and museums can work together effectively.
Presenters will show how this collaboration can expand services to the
public, enhance children’s educational programming in both venues, and
promote museum and library services to the community.
Presenters: Jo Falls, Tohuno Chul Park (Ariz.); Elizabeth Matthias-Loghry,
Tucson-Pima Public Library (Ariz.); Kristin Metzeger, Reid Park Zoo (Ariz.)
Organizer: Elizabeth Matthias-Loghry, Tucson-Pima Public Library
(Ariz.)
Finding and Nurturing Literacy Partnerships in Your Community
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Yuma 26–27, 31–32
This program will focus on ways to find and strengthen community partnerships
for a wide range of literacy initiatives. These might include collection
development, space utilization, staff training, and programming in such
diverse areas as family literacy, workplace, ESOL classes, test preparation
for GED and TOEFL, computer training for the elderly, and basic adult
education. Partnership opportunities include local hospitals and clinics,
technical and community colleges, nonprofits, church groups, and businesses.
The intention is to demonstrate ways to begin and expand literacy partnerships,
especially in mid-size and small towns where limited resources can be
enhanced through creative partnering.
Presenters: Laura Hauser, DeKalb County Public Library (Ga.); Susan
Hayden, West Virginia Library Commission; Janine Langston, Birmingham
Public Library (Ala.)
Organizer: Laura Hauser, DeKalb County Public Library (Ga.)
Having It All: Library Service in the 21st Century
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Ballroom
Since opening the Ironwood Branch with 85 percent self-checkout and
extremely high circulation, Richmond Public Library (British Columbia,
Canada) has applied their Library of the Future principles systemwide.
The results have been customer endorsement of self-service, large circulation
and program increases, longer open hours and more cost effective service.
The library’s latest innovations, including renovations to maximize self-service
and merchandizing and the addition of more interactive Web-based services,
will be discussed.
Presenters: Greg Buss and Cate V. McNeely, Richmond Public Library,
Richmond, B.C., Canada
Organizer: Cate V. McNeely, Richmond Public Library, Richmond,
B.C., Canada
History and the Creative Imagination
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Yuma 24–25
Interested in the creative process behind historical fiction? This program
features a discussion of how one author transforms history into creative
fiction. Attendees will hear how historical figures and events can evolve
into a story that celebrates the human spirit and sheds light on how race,
ethnicity, class, and religion have shaped America.
Presenter: Judith Register, Scottsdale Public Library (Ariz.);
Jewell Parker Rhodes (Ariz.)
Organizer: Judith Register, Scottsdale Public Library (Ariz.)
Superheroes and Beyond—Why Comics and Graphic Novels Belong in Your Library
Glossary
Resources
Handout
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Tucson 36–39
Comics may still be perceived as something only for children, but comics
and graphic novels represent some of the most adventurous storytelling,
for both teens and adults, being written today. Discover where the industry
has been and where it’s going—and how to incorporate this exciting collection
in your library.
Presenters: Jeffrey Gegner and Gail Mueller-Schulz, Hennepin County
Library (Minn.)
Organizer: Jeffrey Gegner, Hennepin County Library (Minn.)
Think Like an Entrepreneur: How to Produce a Successful Student Web Collection
Program Handout
Saturday, March 16, 2002
8:30–9:45 a.m.
Room: Prescott 6–7
A successful student Web collection contains more than links and HTML.
Discover how to optimize your site and how to promote it in the community
and on the Internet. Presenters will show how to create student loyalty
for your site so visitors will come back to stay, learn, and use your
site.
Presenters: Penny Finnie, Ask Jeeves (Calif.); Kate Houston Mitchoff,
Multnomah County Public Library (Ore.)
Organizer: Kate Houston Mitchoff, Multnomah County Public Library
(Ore.)
Saturday, March 16, 2002 10:15–11:30 a.m.
Documenting the Library’s Contribution to the Community
PowerPoint Presentation
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Ballroom
Public libraries are under increasing pressure to demonstrate their
value. The publication, “The Library’s Contribution to Your Community:
A Resource Manual for Libraries to Document Their Social and Economic
Contribution to the Local Community,” identifies twenty-one social and
economic benefits delivered by a public library and how to document them.
This program will present the experiences of two public libraries in using
this approach and give an overview of how and why the manual was developed.
Presenters: Laurey Gillies, Southern Ontario Library Service, Ontario,
Canada; Adele Kostiak, Brampton Public Library, Ontario, Canada; Jim Morgenstern,
dma Planning and Management Services, Ontario, Canada
Organizer: Laurey Gillies, Southern Ontario Library Service, Ontario,
Canada
Does Circulation Mean Airflow or Checkout? Defining Words
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Yuma 28–30, 33–35
Defining words is the first step for planning building projects. To
librarians, circulation means checking out materials, while to architects,
it might mean moving people through buildings. Therefore, it is imperative
that librarians and designers have a common language to create functional
and beautiful spaces. This panel of an experienced architect and working
librarians will provide examples of their building projects and tips for
establishing productive partnerships.
Presenters: Pamela Holt, Margie Knoedel, and Lois Langer, Hennepin
County Libraries (Minn.); Jeffrey Scherer, FAIA, Meyer, Scherer, and Rockcastle
Ltd. (Minn.)
Organizers: Pamela Holt and Michael McConnell, Hennepin County
Libraries (Minn.)
GOAL: Creating a Generation of Readers
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Yuma 26–27, 31–32
Learn about the Phoenix Public Library’s Project GOAL (Grade One At
the Library), an extremely successful annual library card campaign that
issues a library card to every first grade student in the city. The program
also provides incentives for using the card on a regular basis. Participants
in this program will receive a workbook complete with marketing plan to
help plan a similar program for your library.
Presenters: Carol Finch, Beth Van Kirk, and Amy Williams, Phoenix
Public Library (Ariz.)
Organizer: Amy Williams, Phoenix Public Library (Ariz.)
“If I Can Read, I Can Do Anything”: Reading on the “Rez”
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Prescott 13–15
The Chandler (Arizona) Public Library (CPL) is a key participant in
a national program to promote reading at schools on Indian reservations
called “If I Can Read, I Can Do Anything.” CPL staff schedule regular
visits with students at elementary schools on the nearby Gila River Reservation.
Other reading promotion activities include family reading nights, providing
new books and incentives, storytelling, and organizing tours of CPL. Additionally,
the program has developed a video storytelling series, coordinated author
and storyteller visits to reservation schools, organized online chats
on reading topics, developed a Web site with an online newsletter (www.gslis.utexas.edu/~ifican/),
and developed a clearinghouse for culturally responsive reading activities.
Presenters: Karen Drake, Chandler Public Library (Ariz.); Marti
Lindsey, University of Arizona Loriene Roy, University of Texas-Austin
Graduate School of Library and Information Science
Organizer: Loriene Roy, University of Texas-Austin Graduate School
of Library and Information Science
Inside Editions—Leadership from the Core!
Handout Cover Page
Handout #1
Handout #2
Handout #3
Handout #4
Handout #5
Handout #6
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Phoenix 16–20
Today’s effective leaders have a high degree of emotional intelligence.
Daniel Goleman asserts that emotional intelligence is necessary to effective
leadership. This session will explore the components of emotional intelligence
and its application to performance. You will leave with knowledge that
can lead to improving individual performance and organizational success.
Presenters: Sharon Stack, Camas Public Library (Wash.); Maureen
Sullivan, Maureen Sullivan Associates (Md.); Carol Unte, Multnomah County
Library, Albina Branch (Ore.)
Organizer: Sharon Stack, Camas Public Library (Wash.)
Intellectual Freedom: It’s Not Just a Good Idea, It’s the Law!
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Tucson 40–43
Intellectual freedom is a core value of the library profession and a
cornerstone of our democracy. At this program you will learn what you
can do to help promote and preserve the principles of intellectual freedom
in your institution. Speakers will discuss the latest intellectual freedom
issues, including federal, state, and local legislation that could affect
your public library. Additionally, attendees will learn how to deal with
challenges to materials and where to find help with those challenges,
if necessary.
Presenter: Judith Krug, Office for Intellectual Freedom, American
Library Association (Ill.); Don Mach, Jenner and Block (D.C.)
Organizer: Judith Krug, Office for Intellectual Freedom, American
Library Association (Ill.)
Internet2—What’s In It For You?
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Phoenix 11–12
Internet2 is a partnership among academia, industry, and government.
Under the government area are statewide education networks with consortia
of universities, public libraries, and K–12 schools. These institutions
provide educational opportunities and government information to their
communities. In addition to a discussion about current use of Internet2,
this program will provide a high level overview of Internet2 in clear,
simple terms and discuss future use based on public library/school involvement
(statewide initiatives).
Presenters: Don Barlow, Waterville Public Library (Ohio); Mona
Carmack, Johnson County Library (Kans.); Jane Ryland, Internet2 (Colo.)
Organizer: Linda A. Arnold, OCLC (Ohio)
The Merchant Librarian
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Tucson 36–39
This PowerPoint presentation on the principles of merchandising library
collections includes one hundred digital photos of best practices. Don’t
miss this innovative and energetic talk on the “nuts and bolts” of collection
organization, display techniques, and best practices.
Presenter/Organizer: David Paul Genesy, San Jose Public Library
(Calif.)
Selling the Library Message
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Prescott 6–7
The presenter will share techniques for making your message memorable
by using your mind, face, body, and voice to help your audience find you
likeable, competent, and caring.
Presenter/Organizer: Arch Lustberg, Arch Lustberg Communications
(D.C.)
So You Want to Be a Learning Organization
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Yuma 24–25
A panel consisting of library staff members and a consultant will discuss
the process of helping your library move from a traditional hierarchical
organization to becoming a learning organization. Presenters will discuss
a specific method for achieving this type of change (called Facilitative
Leadership), and will detail difficulties encountered, successes, and
failures. Workshop will focus on the premise that a learning organization
is one that continuously changes and never IS a learning organization,
but is always BECOMING a learning organization.
Presenters: Ann Burlingame, East Regional Library (N.C.); Terri
Luke, Thomas Lloyd Moore, and Mike Wasilick, Wake County Public Library
(N.C.)
Organizer: Thomas Lloyd Moore, Wake County Public Library (N.C.)
Teen POWer: Services to Teens Through Teen Work Programs
Saturday, March 16, 2002
10:15–11:30 a.m.
Room: Flagstaff 1–5
This program will focus on “Teen POWer,” a program developed by the
Providence (R.I.) Public Library that employs teens as “e.teens” in library
computer labs and as “READ.teens” in the library’s book buddy program.
The program engages teens in career exploration workshops and builds workplace
skills and team working abilities. The e.teens receive technology training
while the READ.teens receive training in how to conduct guided oral reading
sessions with young children. Attend this program to learn how this positive
afterschool activity improves student academic performance and helps develop
student skills in mentoring, leadership, and teaching.
Presenter/Organizer: Kathyellen Bullard, Providence Public Library
(R.I.)