Public Libraries May/June 1998
Volume 37, No. 3
Ellen Altman, Feature Editor
Kathleen Hughes, Managing Editor
Features
Measuring Electronic Services in Public Libraries: Issues and
Recommendations
John Carlo Bertot and Charles R. McClure
Everybody Wins! Carson City (Nevada) Public Library Pulls
Out All the Stops for National Library Week
Jennifer Fakolt
When Bad Things Happen in Good Libraries: Staff Tools for the
’90s and Beyond
Patricia Bangs
In Every Issue
Editor’s Note
From the President
Contributors
Tales from the Front
Perspectives
News from PLA
On the Agenda
Section News
By the Book
New Product News
Plus...
Readers Respond
1998 PLA/ALLS Top Titles for Adult New Readers
PLA Programs at Annual Conference
Survey Results: Top Five Most Requested Books
PLDS Statistical Report ’97 Infographic
Index to Advertisers