Public Libraries July/August 2002

Volume 41, No. 4

Renee Vaillancourt, Feature Editor
Kathleen Hughes, Managing Editor

Features

The Evolution of PLA's Planning Model
Edward J. Elsner

Using the New Planning for Results Pricess to Create Local Standards of Library Service
Marianne Kotch

Time to Tell the Whole Story: Outcome-Based Evaluation and the Counting on Results Project
Nicole O. Steffen, Keith Curry Lance, and Rochelle Logan

In Every Issue

Editor’s Note
From the President
Tales from the Front
Perspectives
Internet Spotlight
TechTalk
News from PLA
By the Book
New Product News

Plus...

Readers Respond

Verso—Book Clubs are Alive and Well in the Greater Cleveland Area
Susan E. Cozzens

InterViews—The Value of a Library Card to a Homeless Person
Beth A. Lawry

Book Talk—The Landscape of My Life: An Interview with Judy Blunt
Barbara Theroux

Index to Advertisers